At 364ph, your privacy matters as much as your next big win. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
A plain-English summary of how 364ph handles your data. The full legal text follows below and takes precedence over this summary.
364ph collects personal data strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake – every data point has a clear, lawful purpose.
All data transmitted between your device and 364ph is protected by 256-bit SSL encryption. Our servers are hosted in secure, access-controlled environments. We apply industry-standard security protocols to protect your personal and financial information at all times.
364ph does not sell, rent, or trade your personal data to third-party marketers. Your information is shared only with trusted service providers who help us operate the platform – and only under strict data processing agreements.
As a 364ph player, you have the right to access, correct, and request deletion of your personal data. You can also withdraw consent for marketing communications at any time. We make it straightforward to exercise your data rights.
364ph uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform performance. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings.
This Privacy Policy is governed by the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. 364ph is committed to full compliance with Philippine data protection law and the National Privacy Commission's guidelines.
364ph ("we," "us," "our") operates the online gaming platform accessible at 364ph.net. We are committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Privacy Policy describes how 364ph collects, uses, stores, shares, and protects your personal information in connection with your use of the 364ph website, mobile-optimised platform, and all associated gaming services.
This Privacy Policy applies to all users of the 364ph platform, including registered players, visitors who browse without registering, and individuals who contact our customer support team. By accessing or using the 364ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy is governed by and construed in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. 364ph is committed to full compliance with the National Privacy Commission's guidelines and applicable Philippine data protection law.
This Privacy Policy should be read alongside the 364ph Terms & Conditions and Responsible Gaming Policy. If you have any questions about how we handle your data, contact us at [email protected].
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal information is:
As data controller, 364ph determines the purposes and means of processing your personal data. Where 364ph engages third-party service providers to process data on its behalf, those providers act as data processors and are bound by contractual obligations to process data only in accordance with 364ph's instructions and applicable Philippine law.
364ph collects the following categories of personal data from players and platform users:
364ph does not collect or store full payment card numbers, CVV codes, or online banking passwords. Payment transactions are processed through secure, PCI-DSS compliant payment gateways.
364ph collects personal data through the following means:
| Collection Method | Data Collected |
|---|---|
| Account Registration | Name, date of birth, address, email, mobile number, username |
| KYC Verification | Government ID images, proof of address, selfie/liveness check |
| Deposit & Withdrawal | GCash/PayMaya reference, bank account details, transaction records |
| Platform Usage | Game logs, session data, bonus usage, responsible gaming settings |
| Cookies & Tracking | IP address, device info, browser type, session tokens |
| Customer Support | Live Chat transcripts, email correspondence, support ticket content |
| Third-Party Verification | Identity verification results from KYC service providers |
364ph uses your personal data for the following purposes:
To create, maintain, and manage your 364ph player account, including processing your registration, verifying your identity, and enabling access to all platform features.
To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate transaction records in your account history.
To comply with applicable Philippine gaming regulations, anti-money laundering (AML) obligations, and Know Your Customer (KYC) requirements. This includes verifying that all players are 21 years of age or older and are legally permitted to use the platform.
To detect, investigate, and prevent fraudulent activity, account abuse, money laundering, and other prohibited conduct. This includes monitoring transaction patterns and gaming behaviour for anomalies.
To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance through Live Chat and email support.
To administer responsible gaming tools including deposit limits, loss limits, cooling-off periods, and self-exclusion. Player welfare data is used to identify and support players who may be experiencing gambling-related harm.
To analyse aggregated, anonymised usage data to improve the performance, features, and user experience of the 364ph platform. Individual player data is not used for this purpose without anonymisation.
To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive marketing communications. You may withdraw this consent at any time by contacting support or updating your account preferences.
Under the Data Privacy Act of 2012, 364ph processes your personal data on the following legal bases:
364ph does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
We engage trusted third-party service providers to assist in operating the 364ph platform. These include identity verification (KYC) providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, and customer support software vendors. All service providers are bound by data processing agreements and are permitted to use your data only for the specific purpose for which they were engaged.
364ph may disclose personal data to Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or courts where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, or sale of all or part of 364ph's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
Where a player has requested self-exclusion or where 364ph has identified a player as potentially at risk, limited data may be shared with responsible gaming support organisations in the Philippines to facilitate player welfare interventions. This is done in the player's best interests and in accordance with applicable regulations.
364ph will never share your personal data with third-party advertisers, data brokers, or marketing companies without your explicit prior consent.
364ph retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 364ph's data disposal procedures. Data that has been anonymised is no longer considered personal data and may be retained indefinitely for analytical purposes.
Cookies are small text files placed on your device when you visit the 364ph platform. They allow the platform to recognise your device, maintain your session, and remember your preferences. 364ph also uses similar technologies such as local storage and session tokens for the same purposes.
364ph does not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from accessing certain platform features.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 364ph:
To exercise any of these rights, please contact 364ph's support team via Live Chat or email at [email protected]. We will respond to all data rights requests within 30 days. In some cases, we may need to verify your identity before processing your request.
The 364ph platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 364ph does not knowingly collect personal data from individuals under the age of 21.
During registration, all players are required to confirm that they are at least 21 years old. 364ph verifies age as part of the KYC process. If 364ph discovers that personal data has been collected from a player who is under 21, the account will be immediately suspended, all data will be deleted, and any deposited funds will be returned to the original payment method.
If you are a parent or guardian and believe that a minor has registered on the 364ph platform, please contact us immediately at [email protected] so that we can take prompt action.
364ph implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While 364ph takes all reasonable steps to protect your data, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 364ph immediately if you suspect unauthorised access to your account.
The 364ph platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 364ph platform and does not cover the privacy practices of any third-party websites. 364ph is not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party services you access through links on the 364ph platform.
364ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, 364ph will notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the 364ph platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you must cease using the platform and may request account closure.
We encourage you to review this Privacy Policy periodically to stay informed about how 364ph protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 364ph handles your personal data, please contact our Data Privacy team through the following channels:
For complaints regarding data privacy violations, you also have the right to contact the National Privacy Commission of the Philippines directly. 364ph cooperates fully with the National Privacy Commission in all regulatory matters.
This Privacy Policy was last reviewed and updated in January 2026. For the full Terms & Conditions governing your use of the 364ph platform, please visit our Terms & Conditions page.
Your data is protected, your privacy is respected, and your gaming experience is backed by 24/7 Filipino support. Join thousands of players from Manila to Mindanao today.
21+ only. Please gamble responsibly. Terms & Conditions apply.