At 364ph, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming a positive experience – never a problem.
Age Restriction: 21 Years and Above Only
In accordance with Philippine gaming regulations, the 364ph platform is strictly for players aged 21 and above. We verify age during registration and enforce this policy without exception.
364ph gives every player direct access to a full suite of responsible gaming tools – available anytime from your account dashboard. These tools are free, instant, and designed to keep you in control of your gaming experience.
Set a maximum amount you can deposit into your 364ph account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling period.
Define the maximum amount you are comfortable losing within a set time period. When your loss limit is reached, your account is automatically restricted from further play until the period ends. This tool helps you stay within your personal budget and avoid chasing losses.
Set a reminder to notify you after you have been playing for a chosen duration – 30 minutes, 1 hour, 2 hours, or a custom interval. When the reminder triggers, you will see a clear on-screen notification prompting you to take a break and assess your session.
Need a short break? Activate a cooling-off period to temporarily suspend your 364ph account for 24 hours, 48 hours, 1 week, or up to 6 weeks. During this period, you cannot log in, deposit, or place bets. The cooling-off period cannot be cancelled once activated.
If you feel your gaming has become a problem, you can permanently or indefinitely self-exclude from the 364ph platform. Self-exclusion requests are processed within 24 hours. During the exclusion period, your account is fully locked and cannot be reopened – even at your own request.
Enable reality check notifications to receive periodic pop-ups showing your net gaming position (total bets placed vs. total winnings) for the current session. This transparent view of your actual gaming activity helps you make informed decisions about whether to continue playing.
Gaming is meant to be entertainment – a fun way to enjoy casino games, slots, bingo, and sports betting from the comfort of your home in Manila, Cebu, Davao, or anywhere in the Philippines. But for some players, gaming can become a problem. Recognising the early warning signs is the first step toward getting help.
Ask yourself honestly: do any of the following statements apply to you? If you answer "yes" to two or more, we strongly encourage you to use 364ph's responsible gaming tools and consider seeking professional support.
Self-exclusion is the most powerful responsible gaming tool available on 364ph. Here is how to activate it in three simple steps:
Access your account via the 364ph Login page. Navigate to your Account Dashboard and select the "Responsible Gaming" section from the settings menu.
Choose between a temporary exclusion (minimum 6 months) or a permanent exclusion. Read the terms carefully – self-exclusion cannot be reversed during the exclusion period, regardless of your request.
Confirm your self-exclusion request. Your account will be locked within 24 hours and you will receive a confirmation email. All pending withdrawals will be processed to your registered payment method (GCash, PayMaya, BPI, BDO, or Metrobank).
Need immediate help? If you cannot wait or need urgent support, contact our 24/7 Live Chat team directly. Our responsible gaming support agents are trained to assist you with immediate account restrictions and to connect you with professional support resources in the Philippines.
If you self-exclude from 364ph, please also consider self-excluding from all other online gaming platforms you use. Self-exclusion from one platform does not automatically apply to others.
For national self-exclusion support and responsible gaming resources in the Philippines, we encourage players to seek guidance from PAGCOR (Philippine Amusement and Gaming Corporation), the national gaming regulatory authority.
Philippine gaming regulations strictly prohibit individuals under the age of 21 from participating in any form of online gambling. 364ph enforces this requirement rigorously through a multi-layer age verification process.
During registration, all players must confirm that they are 21 years of age or older. This declaration is followed by a mandatory KYC (Know Your Customer) verification process, during which players must submit a valid Philippine government-issued photo ID – such as a PhilSys National ID, passport, driver's license, SSS/GSIS ID, or PRC ID – that clearly shows their date of birth.
Accounts that cannot be verified as belonging to a player aged 21 or above will be suspended immediately. Any funds deposited by an underage player will be returned in full to the original payment method, and the account will be permanently closed.
364ph also encourages parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. If you suspect that a minor has registered on 364ph, please contact our support team immediately at [email protected].
Protecting minors is a shared responsibility. 364ph works alongside Philippine regulators, payment providers, and responsible gaming organisations to ensure that the 21+ age restriction is enforced consistently and effectively across all channels.
The 364ph platform is strictly for players aged 21 years and above, in accordance with Philippine gaming regulations.
Underage gambling is illegal in the Philippines. 364ph verifies the age of every player before allowing access to real-money gaming.
Whether you enjoy slots, bingo, live casino, or sports betting on PBA and UFC, these practical tips will help you keep gaming fun and within healthy boundaries.
Decide how much you are comfortable spending before you start your session. Treat it like entertainment spending – the same way you would budget for a movie or a night out in Makati. Never play with money you cannot afford to lose.
Long gaming sessions can cloud your judgment and lead to impulsive decisions. Set a timer and step away from the screen every hour. Use 364ph's session time reminder feature to help you stay disciplined about taking breaks.
Ch asing losses is one of the most common signs of problem gambling. If you have reached your budget for the session, stop playing. Accept that losses are part of gaming and resist the urge to place bigger bets to recover what you lost.
Gaming should be one of many activities in your life – not the main one. Make sure you are spending quality time with family and friends in Quezon City, Cebu, Davao, or wherever you call home. A balanced lifestyle is the best protection against problem gambling.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. 364ph encourages all players to reach out for support without hesitation.
PAGCOR is the national gaming regulatory authority of the Philippines and operates a dedicated responsible gaming programme for Filipino players. PAGCOR's responsible gaming framework includes player education, self-exclusion registries, and support referrals for problem gamblers across the country.
Contact PAGCOR directly through their official government channels for responsible gaming assistance and national self-exclusion registration.
Our dedicated responsible gaming support team is available around the clock through 364ph's Live Chat. Whether you need help activating a self-exclusion, setting deposit limits, or just want to talk through your concerns, our trained agents are here to help – no judgment, just support.
You can also reach us by email at [email protected] – 8:00 AM to 12:00 MN daily, Manila time.
Remember: Seeking help for problem gambling is a sign of strength, not weakness. Thousands of Filipinos have successfully managed gambling-related issues with the right support. You are not alone, and help is always available. 364ph is committed to being part of the solution – not the problem.
Enjoy world-class casino games, slots, bingo, and sports betting – all within a safe, responsible gaming environment built for Filipino players.
21+ only. Please gamble responsibly. If gaming stops being fun, use our self-exclusion tools or contact support.